The new CEO of Mountain View Regional Hospital says she wants to grow the
facility’s outreach and partner with local providers to expand services
in Casper and beyond.
Renee Schroyer was promoted from the chief financial officer to lead the
hospital last month. She joined Mountain View last May after spending
several years as CFO and then CEO of a similar facility in California.
She worked in various roles in that state’s health care industry
for more than 25 years after graduating from Texas A&M with an accounting degree.
While she’s worked on the insurance and business side of health care,
she said she prefers the patient side of the industry.
“I like the provider side,” Schroyer said, “because I
like patients and like to take care of them, versus insurance and just
Schroyer viewed the chance to be Mountain View’s CFO as an opportunity
and a challenge: The hospital hadn’t had a consistent chief financial
officer for a while, she said, so she would need to organize the administrative
side of the hospital. The support departments’ smooth operation
was of critical importance to the rest of the facility.
It was also a challenge because of the hospital’s size. The hospital
she oversaw in California had about 110 employees, while Mountain View
has around 300. Mountain View also has a clinic in addition to its hospital.
Schroyer said she likes facilities like Mountain View because of their
ability to have a closer relationship with patients.
“... we can provide specialty care to people and be more attentive
to their needs (with) the smaller group of people,” she said. “It’s
harder to touch the patients at larger hospitals.”
As CEO, her five-year goals for Mountain View include continuing to grow
its outreach program. Currently the hospital serves a dozen towns in Wyoming,
as well as in Scottsbluff, Nebraska, said spokeswoman Lisa Hulshizer.
The hospital doesn’t necessarily plan to expand to more places, Hulshizer
and Schroyer said. It wants to continue to evaluate the needs of those
places and adjust the services offered as needed by the community.
The hospital will take “a fresh look at each area,” Schroyer
said. “Are we doing what we need to be doing in those places?”
Mountain View is also evaluating adding more specialists. It added an ear,
nose and throat surgeon and an orthopedic surgeon in recent months, she
said, and might expand further.
“It’s just a question of looking in the community and finding
what (people) need,” she said. “Do we have high quality for
women? Do we have high quality health care for children? ... What do we
need to support the community?”
In that same vein of responding to the community, Schroyer said she also
wants to coordinate and partner with other providers, from other hospitals
down to individual doctors, to better serve Casper’s needs.
“The more we partner and the higher quality health care there is,
it’s better for the community,” Schroyer said, adding that
partnering could mean anything from just conversations to exploring joint ventures.
Those are her short-term, five-year plans. Asked about long-term goals,
she talked about the health care industry as a whole. She wants to see
affordable, accessible care available for people, both here and nationwide.
That conversation invariably turned into a discussion about the future
of the Affordable Care Act. Like many health care professionals, Schroyer
said that if the ACA is repealed, she wants a replacement in place before
the health care law is fully dismantled.
“A lot of people did benefit from the ACA, despite all the negative
things,” she said. “I’d like to see them replace it
or adjust it.”
She doesn’t think repeal without replace will cause chaos, but she
said the vacuum would result in people being denied access to care that
they need. More than 22,000 people in Wyoming have health care through
the exchanges, and 240,000 have pre-existing conditions, which might make
it harder for them to obtain health care.
But she noted that it was too early to tell what exactly would happen with the ACA.
For some of Mountain View’s employees, the hospital is a home, and
the facility and the patients within it matter to them, she said.
“It starts to just flow,” she said, “and it just becomes
an amazing place for people to go.”