02-20-2017

Mountain View's new CEO wants to partner with other providers to expand care

The new CEO of Mountain View Regional Hospital says she wants to grow the facility’s outreach and partner with local providers to expand services in Casper and beyond.

Renee Schroyer was promoted from the chief financial officer to lead the hospital last month. She joined Mountain View last May after spending several years as CFO and then CEO of a similar facility in California. She worked in various roles in that state’s health care industry for more than 25 years after graduating from Texas A&M with an accounting degree.

While she’s worked on the insurance and business side of health care, she said she prefers the patient side of the industry.

“I like the provider side,” Schroyer said, “because I like patients and like to take care of them, versus insurance and just paying bills.”

Schroyer viewed the chance to be Mountain View’s CFO as an opportunity and a challenge: The hospital hadn’t had a consistent chief financial officer for a while, she said, so she would need to organize the administrative side of the hospital. The support departments’ smooth operation was of critical importance to the rest of the facility.

It was also a challenge because of the hospital’s size. The hospital she oversaw in California had about 110 employees, while Mountain View has around 300. Mountain View also has a clinic in addition to its hospital.

Schroyer said she likes facilities like Mountain View because of their ability to have a closer relationship with patients.

“... we can provide specialty care to people and be more attentive to their needs (with) the smaller group of people,” she said. “It’s harder to touch the patients at larger hospitals.”

As CEO, her five-year goals for Mountain View include continuing to grow its outreach program. Currently the hospital serves a dozen towns in Wyoming, as well as in Scottsbluff, Nebraska, said spokeswoman Lisa Hulshizer.

The hospital doesn’t necessarily plan to expand to more places, Hulshizer and Schroyer said. It wants to continue to evaluate the needs of those places and adjust the services offered as needed by the community.

The hospital will take “a fresh look at each area,” Schroyer said. “Are we doing what we need to be doing in those places?”

Mountain View is also evaluating adding more specialists. It added an ear, nose and throat surgeon and an orthopedic surgeon in recent months, she said, and might expand further.

“It’s just a question of looking in the community and finding what (people) need,” she said. “Do we have high quality for women? Do we have high quality health care for children? ... What do we need to support the community?”

In that same vein of responding to the community, Schroyer said she also wants to coordinate and partner with other providers, from other hospitals down to individual doctors, to better serve Casper’s needs.

“The more we partner and the higher quality health care there is, it’s better for the community,” Schroyer said, adding that partnering could mean anything from just conversations to exploring joint ventures.

Those are her short-term, five-year plans. Asked about long-term goals, she talked about the health care industry as a whole. She wants to see affordable, accessible care available for people, both here and nationwide.

That conversation invariably turned into a discussion about the future of the Affordable Care Act. Like many health care professionals, Schroyer said that if the ACA is repealed, she wants a replacement in place before the health care law is fully dismantled.

“A lot of people did benefit from the ACA, despite all the negative things,” she said. “I’d like to see them replace it or adjust it.”

She doesn’t think repeal without replace will cause chaos, but she said the vacuum would result in people being denied access to care that they need. More than 22,000 people in Wyoming have health care through the exchanges, and 240,000 have pre-existing conditions, which might make it harder for them to obtain health care.

But she noted that it was too early to tell what exactly would happen with the ACA.

For some of Mountain View’s employees, the hospital is a home, and the facility and the patients within it matter to them, she said.

“It starts to just flow,” she said, “and it just becomes an amazing place for people to go.”

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