Patient Financial Information

Our physicians and business office will work closely with you to maximize any benefits you may have for coverage. We will also help you identify co-pays, deductibles, and self-pay balances which you, the patient or guardian, are responsible to pay upon your admission to the hospital.

On the date of or before you receive services at Mountain View Regional Hospital & Clinic, you will be asked to pay your:

  • Co-Pay
  • Deductible and/or
  • Self-Pay payment

As a patient, please understand that you are responsible for payment of your healthcare services.

Your Payment Options

  • Cash — Mountain View Regional Hospital & Clinic accepts payment by cash or check.
  • Credit Cards — We accept payment with Visa, MasterCard or Discover Card
  • Pay Full Balance — No interest within 30 days after you receive your first bill.

Payment Arrangements: Mountain View Regional Hospital & Clinic offers payment options at 14% interest on balances over 30 days.

Our Patient Accounts Representatives are available to answer your questions about:

  • Billing
  • Insurance
  • Payment Options

They can be reached at (307) 995 8109 or (307) 995-8110 or you can call toll free at (866) 543-2828 and ask for a Patient Account Representative.

To assist in answering some of your billing questions, please refer to the information below:

Patient Billing

Mountain View Regional Hospital & Clinic’s Department of Patient Financial Services bills for the technical services and procedures performed at the hospital. Examples of these services include lab work, inpatient, and outpatient services.

Cost Estimates

If you are wondering what a particular service will cost, please contact one of our patient financial advocates to get an estimate based on the procedure. Call (307) 995-8186.

Patient Financial Advocates

Our patient financial advocates are here to help you on a variety of services related to billing. They can provide cost estimates, set up payment plans, advise on the availability of financial assistance, or help answer questions regarding insurance plans. Call (307) 995-8100.

Hours of Service

8am to 5pm, Monday through Friday

Location

Mountain View Regional Hospital & Clinic’s billing department is located offsite, so please feel free to contact them via telephone at (307) 995-8100.

Making Payments

We accept credit card, check, cash and/or money order as payment. Credit cards may be taken over the phone for patient convenience.

Insurance

The hospital will bill your insurance carrier directly for services incurred in the hospital. You are responsible for all patient co-pays, coinsurances, and deductibles. You will be billed directly for those amounts, or requested to pay them at the time of service. If you have any questions regarding insurance coverage, please contact your insurance provider directly. Your insurance provider will be able to tell you if they cover a specific treatment or procedure. Mountain View Regional Hospital & Clinic accepts and bills all insurances, even if we are not in network providers.

Procedures Not Covered by Insurance

If you have a non-covered procedure, or do not have health care coverage, please contact our Patient Financial specialists to discuss an estimate, as well as payment arrangements.

Pre-Certification or Prior Authorization

Many health insurance plans have pre-certification or prior authorization requirements for specific services. Information about these requirements are usually listed on the back of your health care insurance card. Please refer to your card, your benefits handbook, or contact the customer service section of your health plan, to inquire about your responsibility to complete these requirements.

Bills from Other Providers of Service

You make also receive separate bills from other providers of professional services. Examples of these services include radiology interpretation, pathology interpretation, surgeon, and anesthesiology services. You will need to contact those providers directly if you have any questions.

Contact Information for Other Provider Groups

Mountain View Clinic (Surgeon)
(307) 266-4000

Oregon Trail Physicians (Emergency Room Physicians)
(800) 355-2470

Colorado Imaging Associates (Emergency Room Radiology)
(877) 406-2916

Casper Billing Service (Anesthesiologist)
(307) 234-9657

Barb’s Billing (Anesthesiologist)
(307) 237-5848

Contracted Insurances

  • Blue Cross/ Blue Shield
  • United Healthcare
  • Cigna/Great-West
  • First Choice of the Midwest
  • Altius
  • Cofinity
  • Integrated Health Plan (IHP)
  • Interwest Health, LLC
  • PMCS/Multiplan
  • Three Rivers Provider Network
  • WISE Provider Network
  • Medicare
  • Wyoming Medicaid